RETURNS AND REFUNDS POLICY
All the products sold at Couture Bead Masters are made to a standard with which we feel our customers will be satisfied.
To be eligible for a return, please make sure that:
- The product was purchased in the last 30 days
- The product is in its original packaging
- The product isn’t used or damaged
- You have the receipt or proof of purchase
Products that do not meet these criteria will not be considered for return.
DAMAGED ITEMS: Any items received damaged please notify us immediately for assistance.
SALE ITEMS: Sale items are non-refundable at time of purchase
Please contact us before you send the product: firstname.lastname@example.org
Send the product with its original packing and the receipt or proof of purchase, to either:
Couture Bead Masters, Badgers Terrace, Main Street, Great Bourton, OX171QU. UK
Couture Bead Masters, 2a St Andrews Road, Leura, NSW 2780. Australia