All the products sold at Couture Bead Masters are made to a standard with which we feel our customers will be satisfied.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

DAMAGED ITEMS: Any items received damaged please notify us immediately for assistance.

SALE ITEMS: Sale items are non-refundable at time of purchase

Please contact us before you send the product: 

Send the product with its original packing and the receipt or proof of purchase, to either:

Couture Bead Masters, Badgers Terrace, Main Street, Great Bourton, OX171QU. UK

Couture Bead Masters, 2a St Andrews Road, Leura, NSW 2780. Australia

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